Online Food Ordering Website

Abstract

In today's world, everyone is distracted and wants to save as much time as possible. Most people prefer to spend days and nights away from home on the weekends, but crowds are often much larger than weekdays, leading to longer lines. Moreover, to get the package, we have to wait a long time. We have to wait a long time even to pick up the package. Finding a table and waiting for food after order will be a nightmare for restaurant and hotel managers, creating a difficult situation. If we are lucky enough to sit down, then we are bound to the menu and pieces of this restaurant, whether we like them or not. Nowadays, mobile devices with wireless technology have sprung up in the tourism industry especially the restaurants with the development of food order systems. There is a good relationship between the quality of the website and the trust of the website but also the important relationship between the quality of service and customer satisfaction. Moreover, a good relationship is found not only between website trust and customer satisfaction but also between customer satisfaction and trust. Finally, the study found an unintended negative link between service quality and reliability. Overall, the study provides important information on the functioning of online food ordering services.