Construction Industry Conflicts and Disputes: A Study of Disputes Resolution Mechanisms in The State of Qatar

Abstract

Construction projects, whether in the private or public sector, demand on-time completion, adherence to budgets, quality standards, and safety measures. The success of these projects relies on various factors, including the ability of project stakeholders to manage and resolve conflicts effectively. This study addresses the causes and management strategies of conflict in construction projects within the Qatari context, with the primary objective being to identify the areas and phases where conflicts frequently occur.

The study is divided into two distinct parts. Firstly, it conducts a comprehensive investigation into the nature of conflicts in construction projects in Qatar. This involves identifying conflict indicators, triggering problems, and resolution methods. The study is grounded in a thorough literature review, an assessment of previous conflicts in Qatar, and a comparison with findings from existing literature. The second phase involves face-to-face interviews, facilitating a qualitative analysis of collected data on conflicts. These interviews serve to examine the emergence and management of conflicts in the context of a specific construction project in Qatar, giving the study a practical dimension.

This research contributes to a nuanced understanding of how conflict manifests in the Qatari construction industry and provides insights into effective management strategies.